Browse our most frequently asked questions list below to learn everything you need to know!
We proudly serve location reaching across Northern New York and the Adirondack region. This includes towns and cities such as Potsdam, Canton, Ogdensburg, Massena, Malone, Plattsburgh, Gouverneur, Watertown, Saranac Lake, Lake Placid, Tupper Lake, and everywhere in between.
Please note: Travel fees and minimum order requirements may apply depending on your location.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Yes, we require a non-refundable deposit of 30% of your total rental cost to reserve your date and rental items. This deposit secures your booking and ensures availability. This policy helps us provide a smooth, reliable, and worry-free rental experience for every customer.
In the event of a cancellation, you may reach out to reschedule your event for 1-year. Money will only be refunded for cancellations due to unsafe weather conditions IF CANCELED more than 24 hours prior to the event.
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (50ft long). If the inflatable is further away, please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.