Browse our most frequently asked questions list below to learn everything you need to know!

We currently service most areas of Northern New York, St. Lawrence, Jefferson, and Franklin Counties. This includes:

Canton, Potsdam, Ogdensburg, Massena, Gouverneur, Lisbon, Louisville, Norfolk, Russell, De Kalb, Colton, Parishville, Pierrepont, Stockholm, Hermon, Hopkinton, Clifton, Fine, Macomb, Oswegatchie, Pitcairn, Rossie, Edwards, Fowler, Hammond, Lawrence, Clifton-Fine (includes Cranberry Lake), Watertown, Fort Drum, Carthage, Clayton, Adams, Le Ray, Henderson, Orleans, Brownville, Alexandria, Champion, Theresa, Wilna, Worth, Rodman, Ellisburg, Mannsville, Lorraine, Cape Vincent, Hounsfield, Rutland, Watertown (city), Adams Center, Black River, Dexter, Sackets Harbor, Glen Park, Chaumont, Malone, Tupper Lake, Saranac Lake, North Elba, Harrietstown, Brighton, Franklin, Bangor, Moira, Constable, Westville, Duane, Bellmont, Chateaugay, Burke, Belmont, Brandon, Santa Clara, Altamont, Dickinson, Bombay, Fort Covington, St. Regis Falls, Lawrence, Piercefield, Harrietstown, Long Lake


All deliveries outside of 10 miles from our office are subject to a predetermined rate of delivery charges.

All rental prices include set up and take down FREE. If attendants are needed to operate any rentals during the period of the event, there will be an additional cost.

Yes, all events will need to be booked at least 24 hours in advance, and require a 30% deposit that must be paid by credit or debit card only. The remainder of the balance can be paid at any time up until the event–whether by cash, check, credit, or debit.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Our refund policy in our contract outlines the following: 

In the case that weather will not permit operation of rental services the deposit and/or balance will either be refunded or a rain date/alternative date for the event will be agreed upon by the Lessee and The Company. No refunds will be made after the first confirmation from the Lessee that they want to be serviced. Deposits will not be refunded under any circumstances other than weather. Cancellations must be made 72 hours prior to the start of the rental period. Any additional money collected beyond a deposit for a cancellation is refundable under the discretion of management.”

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.